grailed buyer wants refund

and let us help you save your precious time, money, and effort. If the above-described process looks way too complicated, we agree with you. Click Continue. Impersonate or post on behalf of any person or entity or otherwise misrepresent your affiliation with a person or entity; Sell, resell or commercially use our Services, except as expressly permitted by us under these Terms; Copy, reproduce, distribute, publicly perform or publicly display all or portions of our Services, except as expressly permitted by us or our licensors; Modify our Services, remove any proprietary rights notices or markings, or otherwise make any derivative works based upon our Services; Use our Services other than for their intended purpose and in any manner that could interfere with, disrupt, negatively affect or inhibit other users from fully enjoying our Services or that could damage, disable, overburden or impair the functioning of our Services in any manner; Reverse engineer any aspect of our Services or do anything that might discover source code or bypass or circumvent measures employed to prevent or limit access to any part of our Services; Use any data mining, robots or similar data gathering or extraction methods designed to scrape or extract data from our Services; Develop or use any applications that interact with our Services without our prior written consent; Send, distribute or post spam, unsolicited or bulk commercial electronic communications, chain letters, or pyramid schemes; Bypass or ignore instructions contained in our robots.txt file; or. Or you can add the address when creating a listing. Modifications to Arbitration and Class Action Waiver. If anything is wrong, please send an email with all the details to. Grailed makes no guarantees to you in relation to the availability or uptime of the payment features. :/, Does the buyer have any grounds to request a refund solely because they do not want the item? Please be sure to select a trackable return shipping option that is within $80 or less to ensure you can be reimbursed for the full cost. All Disputes submitted to JAMS will be resolved through confidential, binding arbitration before one arbitrator. Costs of Arbitration. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. If he has no proof of inauthenticity outside of it feels different then he has no right to a refund. Any prices of Products included in any Product Listing are set by the applicable Seller that provides the Product and are subject to change. Grailed is the largest marketplace for exclusively men's fashion. and check with a representative about your moneys whereabouts. You agree that Grailed is not responsible for reporting, collection, or payment of any taxes on your behalf except for jurisdictions where Grailed is required to as a marketplace facilitator. Seller hereby agrees to such automatic debiting. The buyer sent me another message today and threatened me with, "Your account will be shut down." The arbitrator may conduct only an individual arbitration and may not consolidate more than one individual's claims, preside over any type of class or representative proceeding, or preside over any proceeding involving more than one individual. Grailed will notify you of substantive changes to Section 20 at least thirty (30) days prior to the date the change will become effective. Sellers and Buyers are responsible for complying with all laws and regulations applicable to the international sale, purchase, and shipment of Products. Grailed reserves the right to suspend or terminate your access to the Services for any reason in accordance with these Terms, including in the event of unsafe off-site activity, as determined solely by Grailed. Create an account to follow your favorite communities and start taking part in conversations. If you receive an offer, you can accept, counter, or decline that offer. Grailed Purchase Protection We want you to feel confident buying and selling on Grailed. When scrolling through pages and pages of product, you're bound to come across some of the most coveted collabs and releases of the last few seasons. If you live in California or countries outside of the U.S., different terms may apply to you. Additionally, if you share User Content, you must be able to edit or delete it, and you must edit or delete it promptly upon our request. Here Is How You Can Apply for a Grailed Refund Through PayPal. I won't receive any negative feedback for that from grailed? Seller is responsible for the contents of their parcels and must comply with all terms and conditions of the shipping carrier. You can only use, This is a heads up that these Terms have a provision where you agree to resolve all disputes with, Unfortunately, we cannot control all user conduct on a marketplace like. Buyer wants to refund? Grailed is designed specifically for buying and selling menswear, meaning buyers can find a wider selection of items in this category. Access DoNotPay from your web browser and let us help you save your precious time, money, and effort. r/Grailed. E.U. Moreover, transactions conducted outside of the Services are not eligible for any protection provided by Grailed or the Grailed Purchase Protection (defined below). Luckily, DoNotPay can assist you with filing a claim and demanding your money back. so they can investigate the matter and take action against the seller, if necessary. In the rare case where something does go wrong, all transactions conducted through Grailed are fully protected. We ask sellers to be responsible for their items, follow the law, and not mislead buyers. All offers sent on Grailed are binding, which means a buyer is obligated to purchase an item if their offer is accepted. These promotional or discount codes may be sent via email to our registered users, presented through our Services or circulated at events and through other means and are subject to applicable promotional or discount terms. Sellers may choose to reimburse or refund a Buyer. If Seller is not eligible for automatic debits, Seller is required to promptly repay Grailed for this amount and a debt will be created for the amount that Seller owes us for the refund. If you are using the Services from a country embargoed by the U.S. or are on the U.S. Treasury Departmente's list of "Specially Designated Nationals," you agree that you will not engage in financial transactions or conduct any commercial activities through the Services. Grailed is a great place to sell men's wear. Grailed reserves the right to discontinue providing Grailed Labels to any or all users at any time and for any reason. Submit the return shipping request form, along with proof of your return within 30 days. Buyer Responsibilities. Seller may report the issue through the Services or by emailing [email protected] within ninety (90) days from the day of purchase. After that, arbitration is a more informal way to resolve our disagreements than a lawsuit in court. And, of course, you want to peruse a great selection Seller Initiated Refunds. Tell him you accept no returns. Do not stop. Next, you will see all of your recent transactions. For full details, read our eBay Money Back Guarantee policy. Once you confirm, the offer will be canceled and the listing will be removed from your account. I do not want to refund either becayse i want the sale obviously. Offers through Grailed Payments work differently than PayPal. Tell them they can sell it on if they no longer want it. if youre dissatisfied with your purchase or if you didnt receive the item at all. Is Grailed authenticity legit? Enforcement of this Section is solely at Grailed's discretion. User account menu. The buyer received it and started a PayPal case. To sell a Product through the Services, Sellers must publish pictures and information about the Products ("Product Listing"). Shipping. ! Buyer wants a refund? When a Seller accepts an offer for the purchase of a Product, the Buyer is obligated to pay for that Product. We offer Purchase Protection for buyers and sellers The Grailed marketplace is safe thanks to our team of world-class curators and community self-policing. Our AI-powered app enables you to file a claim without talking to customer service representatives or wasting time on various websites. Off-Site Activity. Sephora. I did not specify the sizing or the material in my product description but it was authenticated by Grailed. If you are entering into these Terms as an individual (non-business) user, to the fullest extent permitted by applicable law, you will indemnify, defend, and hold harmless the Grailed Parties from and against any Claims arising out of your violation, misappropriation, or infringement of any intellectual property or privacy rights of another. For more information, please see our Few hours later they message me saying they made a mistake and wanted a refund. If any portion of this Section 20 is found to be unenforceable or unlawful for any reason, to the extent that any claims must therefore proceed on a class, collective, consolidated, or representative basis, such claims must be litigated in a civil court of competent jurisdiction and not in arbitration, and the parties agree that litigation of those claims shall be stayed pending the outcome of any individual claims in arbitration. Arbitration Notice. Grailed sellers have up to 7 days to ship an item once it has been sold. If you are unsure about an item, you can always message the seller and ask for more photos or information. Its been authenticated by grailed and the buyer could have asked you these questions before purchasing. (the "FAA"), to the maximum extent permitted by applicable law. Purchase Conditions. These Terms reflect the entire agreement between the parties relating to the subject matter hereof and supersede all prior agreements, representations, statements, and understandings of the parties. Found the internet! Apparently the hoodie I sold does not fit the buyer (even though its a cropped hoodie so its supposed to run small), and he wants a refund and wants to ship the hoodie back to me. You may also post or otherwise share only User Content that is non-confidential and that you have all necessary rights to disclose. Our app will gather all the relevant data for you and then: Much more straightforward than doing everything on your own, isnt it? Include your order number and the reason for requesting a refund. To do so, go to your account settings and select the Cancel Offer button next to the offer in question. It can take up to 10 business days for a refund to appear on your credit card statement. Is he in the right to request a refund here? These are also located on the sellers profile page, and they give you an idea of what other buyers have said about the sellers service. Am I required to refund him even though the item was as described. I am afraid they will refund/chargeback once they get it. Please note that PayPal's program caps reimbursement at $30 per shipment, and Grailed can only reimburse up to $50 in addition to PayPal. Technically speaking its Grailed policy that all sales are final, which means this is your policy also. If you paid with PayPal, it may take up to 30 days for the refund to appear in your account. Please note that parental control protections (such as computer hardware, software, or filtering services) may be commercially available to assist you in limiting access to material that is harmful to minors. But its all money, your money that youre entitled toand it can quickly mount up to a considerable sum. If you purchased an item on Grailed, but the transaction for whatever reason went sour, heres how you can secure your money back. The company was founded in 2005, and its Why Is Printify Shipping So Expensive Other than the proof of purchase is there anything else I should include in the dispute? and our Include your order number and the reason for your request. As a Seller you are responsible and agree to collect, pay, report, and remit any and all local, state, provincial, federal, or international taxes (including VAT and sales tax) that may be due by you, and as a Buyer you agree to pay any and all local, state, federal, or international taxes (including sales taxes) that may be due by you. This post may contain affiliate links, which means we may receive a commission if you purchase through our links. I sold an item on grailed for 231 usd (buyers offer). The way it works is surprisingly yet effectively simple. 1. By opting out of binding arbitration, you are agreeing to resolve Disputes in accordance with Section 19. You may not (and shall not permit any third party to) create, post, store or share any User Content that: Enforcement. International Buying and Selling. If you are a consumer who resides in California, you hereby waive your rights under California Civil Code 1542, which provides: "A general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.". But its all money, your money that youre entitled toand it can quickly mount up to a considerable sum. Shipping 20. 11. eBay. Conversation update: https://i.imgur.com/w2OvhQD.png, If you have the order confirmation send it his way for his own peace of mind but in my view the buyer has no grounds for a refund here. You either acknowledge and agree that you have read and understand the JAMS Rules or waive your opportunity to read the JAMS Rules and waive any claim that the JAMS Rules are unfair or should not apply for any reason. When User Content is authorized for sharing, we will clearly identify the User Content that you are authorized to share and the ways you may do so, usually by providing a "share" button. In addition, this Section does not create any private right of action on the part of any third party or any reasonable expectation that the Services will not contain any content that is prohibited by such rules. Process and Remedy. Sellers' accounts located in jurisdictions that allow automatic debits, will be automatically debited by Grailed for the reimbursement amount. There is no one-size-fits-all answer to this question, as everyones level of trust may vary. If you are an individual not using. Sellers choose the price and description of their products. Notwithstanding, in the event Grailed determines that a shipment was not fulfilled (including if the tracking information provided appears to have been fraudulent), Seller is required to refund the applicable Buyer, regardless of Seller return policies. 14. You understand that your User Content and any associated information (such as your username or profile photo) may be visible to others. The app focuses primarily on trendy clothing and luxury items, so prices are generally higher than some of the other more general secondhand apps. You hereby acknowledge and agree that the total charge for any purchase in the amount of an accepted offer or counteroffer in connection with an applicable Product Listing may include shipping fees and state and local sales tax, the amount of which varies (e.g., due to factors including the type of item purchased and the shipping destination). Once you've sent a refund, you can't cancel it. What should i do? Whilst the debt remains outstanding, Grailed may suspend or terminate your access to the Services in accordance with these Terms. Why Is Razer Stock So Cheap? By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. This can be difficult to spot, but there are some things to look out for. PLEASE READ THE MANDATORY ARBITRATION PROVISION (TO THE EXTENT LEGALLY ALLOWED IN YOUR JURISDICTION) IN SECTION 20, WHICH REQUIRES THAT DISPUTES BE RESOLVED BY FINAL AND BINDING ARBITRATION ON AN INDIVIDUAL BASIS, NOT A CLASS-WIDE OR CONSOLIDATED BASIS. Sellers must pay Grailed a commission on the total transaction amount received by a Seller (including VAT, if any, and shipping costs) in respect of any sale of a Product through the Services. Parental Controls. Grailed will determine in its sole discretion whether to issue Seller a credit after an investigation. Include your order number and the reason for requesting a refund. You may submit an offer to buy Products included in a Product Listing through the Services. Click I didnt receive what I paid for and click Continue. Please see 17 U.S.C. To the fullest extent permitted by the laws of the E.U. . To the fullest extent permitted by applicable law, you release Grailed from responsibility, liability, claims, demands and/or damages (actual and consequential) of every kind and nature, known and unknown (including claims of negligence), arising out of or related to disputes between users (including Buyers and Sellers) and the acts or omissions of third parties. Occasionally, the Services will expressly allow you to share, your User Content and User Content of other users, for personal, non-commercial use, such as through your social network account, blog, or email. Posted by u/[deleted] 1 year ago. The Purchase Protection is only applicable to Buyer transactions through the Services, through a Buyer PayPal account (PayPal guest checkout is not eligible for the Purchase Protection), or Grailed Payments. Time Limit on Dispute Filing. If an item is not shipped within 7 days, the sale may be canceled and the buyer will be refunded. For information about how we collect, use, share and otherwise process information about you, please see our Privacy Policy. Am i obligated to refund them if they request a refund? If we are found to jointly control such Buyer data and we are held responsible in any way for its use by you, you agree to indemnify us. Manage Settings Click Continue. You agree that your account is not transferable and that in the event of your death, incapacity, or unavailability, we may terminate any rights to your account or User Content (defined below). Click the transaction you want to refund and then click Refund this paymen t. For 'Refund amount', enter the amount you want to refund, (you may have the option to refund a partial amount of the payment) and click Continue. The Notice must (a) include your name, residence address, email address, and telephone number; (b) describe the nature and basis of the Dispute; and (c) set forth the specific relief sought. Once the item has been re-authenticated, it will be returned to you and the buyer's refund will be processed.". Is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory or fraudulent; Would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party or otherwise create liability or violate any local, state, national or international law; May infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party; Contains or depicts any statements, remarks or claims that do not reflect your honest views and experiences; Impersonates, or misrepresents your affiliation with, any person or entity; Contains any unsolicited promotions, political campaigning, advertising or solicitations; Contains any private or personal information of a third party without such third party's consent; Contains any viruses, corrupted data or other harmful, disruptive or destructive files or content; or, In our sole judgment, is objectionable, restricts or inhibits any other person from using or enjoying our Services, or may expose, Copyright Complaint Policy (Copyright Infringement Policy). There are definitely fakes on Grailed. PayPal claims can take up to 45 days to resolve, and you will want to have all of your documentation in order before you file. Grailed may grant certain Sellers the ability to choose to offer promotions specifically for their own shops and/or Product Listings through Seller-generated discounts on the listing price(s) by a percentage or an amount. and our You hereby acknowledge and agree that: (a) you are solely responsible for reading the full Product Listing before offering a bid or commitment to buy; (b) when you use the Services to commit to pay a certain amount of money to an applicable Seller for a Product included in an applicable Product Listing and you are notified through the Services that such Seller accepts such offer, you agree to purchase such Product; and (c) we do not transfer legal ownership of Products from the Seller to the Buyer and have no responsibility or liability in connection therewith; and (d) we do not in any instances make any representations, warranties or guarantees as to whether an applicable Seller will choose to accept your offer, and we have no liability to you with respect to any such choice by Seller. Grailed Purchase Protection We want you to feel confident buying and selling on Grailed. For example, if an item is listed for a much lower price than it would be normally, it is likely a fake. You should file a Missing Mail claim with your local postal service, or contact your local law enforcement to file a report of Stolen Property. We may revoke this authorization at any time. Returns/ Grailed Purchase Protection. Commission rates are subject to change at our sole discretion, upon notice to you. The Services are accessible to certain international Sellers and Buyers. YOU AND GRAILED AGREE THAT ANY DISPUTE ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES IS PERSONAL TO YOU AND GRAILED AND THAT ANY DISPUTE WILL BE RESOLVED SOLELY THROUGH INDIVIDUAL ACTION, AND WILL NOT BE BROUGHT AS A CLASS ARBITRATION, CLASS ACTION, OR ANY OTHER TYPE OF REPRESENTATIVE PROCEEDING.

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